Terms of service
**Terms of Service** **
1. General**
1.1. The PrintelX website (hereinafter: "the Website") is managed and operated by PrintelX (hereinafter: "the Company").
1.2. Use of the Website and the services offered therein is subject to the terms outlined below (hereinafter: "the Terms").
1.3. Use of the Website constitutes acceptance of these Terms. If you do not agree with the Terms, please refrain from using the Website.
**2. Use of the Website**
2.1. Any user may use the Website for personal purposes only and in accordance with the law.
2.2. The Website is intended for users aged 18 and over. Users under this age must obtain consent from a parent or guardian.
2.3. The user agrees not to use the Website for any illegal or unauthorized purposes.
**3. Purchases and Payments**
3.1. All purchases on the Website are subject to product availability and final approval by the Company.
3.2. Prices on the Website include VAT, unless otherwise stated.
3.3. Payment for products will be made by credit card or other payment methods as determined by the Company.Payment details will be secured according to the highest security standards.
3.4. The Company reserves the right to change product prices at any time without prior notice, but the price applicable to an order will be the price posted on the Website at the time the order is placed.
**4. Delivery and Shipping**
4.1. The Company will deliver the products according to the details provided by the customer at the time of order.
4.2. Delivery time may vary depending on the residence location and product availability.
4.3. The Company is not responsible for delivery delays caused by factors beyond its control, such as shipping system failures or strikes.
4.4. The customer must inspect the products upon receipt and report any defects or discrepancies to the Company within 48 hours of receipt.
**5. Product Returns and Cancellations**
5.1. Products purchased on the Website can be returned within 14 days of receipt, provided they have not been used and are in their original, complete packaging.
5.2. Product returns must be coordinated in advance with the Company's customer service. The return shipping cost will be borne by the customer unless the return is due to a defect or error by the Company.
5.3. In the case of order cancellation, the customer will be refunded in accordance with the law, minus shipping and handling fees if applicable.
5.4. Custom-made products are non-returnable.
**6. Privacy and Data Security**
6.1. The Company is committed to safeguarding the privacy of users and the confidentiality of the information provided to it.
6.2. The Company will use personal information for order fulfillment, service improvement, and customer communication.
6.3. The Company will not share personal information with third parties without user consent unless required by law.
6.4. The Company employs advanced security measures to protect users' personal information. However, the Company cannot guarantee absolute immunity from unauthorized intrusions.
**7. Intellectual Property**
7.1. All intellectual property rights on the Website, including content, design, and logo, are the exclusive property of the Company.
7.2. Copying, distributing, publishing, or using any content from the Website without prior written consent from the Company is prohibited.
7.3. Use of the Website does not grant the user any rights to the Company's intellectual property.
**8. Limitation of Liability**
8.1. The Company will not be liable for any direct or indirect damage resulting from the use of the Website or the products purchased through it, including but not limited to economic damages, data loss, or property damage.
8.2. The Company does not guarantee that the services on the Website will be uninterrupted or error-free. However, the Company will work to rectify any issues as quickly as possible.
8.3. The user agrees that the use of the Website is at their own risk. The Company will not be liable for any damage resulting from improper use of the Website or its products.
**9. Changes to the Terms**
9.1. The Company reserves the right to update the Terms of Use from time to time at its sole discretion.
9.2. The updated Terms will take effect immediately upon being posted on the Website. Continued use of the Website after such changes will constitute acceptance of the new Terms.
**10. Contact Information** For any questions or further inquiries, please contact the Company's customer service at: - Email: [Email Address] - Phone: [Phone Number] - Address: [Physical Address]
**11. Jurisdiction**
11.1. These Terms shall be governed by the laws of [Country].
11.2. Any dispute arising between the parties regarding the use of the Website or the purchase of products through the Website shall be resolved in the competent courts in [Jurisdiction].